dave321 Posted March 14, 2014 Posted March 14, 2014 I have tried to contact the store owner ofhttp://www.smokechemicals.com/shop/ but don't seem to get a reply.this was using the store contact page is this company pukka or is it no longer active?
FlaMtnBkr Posted March 14, 2014 Posted March 14, 2014 That is Crackers company. It's a side business and he can take a while to respond. Send me a PM if you don't have his email.
dave321 Posted March 14, 2014 Author Posted March 14, 2014 it doesn't inspire confidence in ordering from him could you pm his e-mail ?
asdercks Posted March 15, 2014 Posted March 15, 2014 I was trying to check that website out since I've never heard of it, but my antivirus blocks it everytime I try to get access
pyrojig Posted March 16, 2014 Posted March 16, 2014 I personally know Cracker , and he is a legit fellow. Try emailing him. Sometimes he has issues with internet out where he's at. He is a very nice and pleasant person to do business with, but very busy, and hard to get a hold of at times . Persistence is key
nater Posted March 16, 2014 Posted March 16, 2014 I have never had issues with his service. He said once he is sometimes away on job sites and has to ship things when he gets back.
Mik1 Posted July 14, 2015 Posted July 14, 2015 Does anyone know if smokechemical.com is still a website. I had just placed an order and paid and the website went down. The website was closed for several weeks and now when I try to go there my anti-virus software won't let me open the site. I tried calling the owner several times but all I get is "mailbox full". Any info on the company or owner would be greatly appreciated. Thanks
nater Posted July 14, 2015 Posted July 14, 2015 You might just want to file a chargeback on your credit card or a paypal claim. I doubt you will get your money back any other way.
jordanm Posted July 14, 2015 Posted July 14, 2015 I had to file a claim through paypal after not hearing anything for a month on some chemicals i needed urgently. Very bad way to do business.After no contact to paypal on the resolution from him they send me a refund.
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