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Posted

I have tried to contact the store owner of

http://www.smokechemicals.com/shop/

 

but don't seem to get a reply.

this was using the store contact page

 

is this company pukka or is it no longer active?

Posted
That is Crackers company. It's a side business and he can take a while to respond. Send me a PM if you don't have his email.
Posted

it doesn't inspire confidence in ordering from him

 

could you pm his e-mail ?

Posted

I was trying to check that website out since I've never heard of it, but my antivirus blocks it everytime I try to get access

Posted

I personally know Cracker , and he is a legit fellow. Try emailing him. Sometimes he has issues with internet out where he's at. He is a very nice and pleasant person to do business with, but very busy, and hard to get a hold of at times . Persistence is key

Posted
I have never had issues with his service. He said once he is sometimes away on job sites and has to ship things when he gets back.
  • 1 year later...
Posted

Does anyone know if smokechemical.com is still a website. I had just placed an order and paid and the website went down. The website was closed for several weeks and now when I try to go there my anti-virus software won't let me open the site. I tried calling the owner several times but all I get is "mailbox full". Any info on the company or owner would be greatly appreciated. Thanks

Posted
You might just want to file a chargeback on your credit card or a paypal claim. I doubt you will get your money back any other way.
Posted

I had to file a claim through paypal after not hearing anything for a month on some chemicals i needed urgently. Very bad way to do business.

After no contact to paypal on the resolution from him they send me a refund.

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